TrashScam / Support
We're here to help you find the next step.
Product questions, accessibility feedback, and privacy requests can be directed to our support contact. Read the guidance below before sending sensitive information.
Common questions
Is TrashScam available in the App Store?
Not yet. TrashScam is being prepared for an iPhone and iPad release. A download link will be added after a listing is live.
Can TrashScam confirm that a message is real?
No. TrashScam highlights possible warning signs; it cannot establish the identity of a sender or guarantee that something is safe. Independently verify unexpected requests.
What should I do if I already sent money or shared information?
Contact your bank or payment provider using an official number, change affected passwords where appropriate, and consult official consumer-protection guidance. In the United States, ReportFraud.ftc.gov is an official reporting resource.
Does the app send what I check to a server?
The documented beta handles its scam-check inputs on the device. Optional alert updates and user-directed sharing are separate flows. See the privacy policy for details; the final release configuration must be verified before submission.
How can I request accessibility help?
Use the support email contact and include the device model, iOS or iPadOS version, and a description of the issue. Do not include passwords, personal identifiers, or suspicious links unless necessary and safe.
Security first
Need to report a suspected scam?
TrashScam is not an emergency service and cannot recover stolen funds. For urgent risk, contact your bank, local authorities, or the appropriate official agency directly.
U.S. Federal Trade Commission ↗